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Improved Sales Through Customer Service PDF Print E-mail

Customer service should be front and center of everything that your business does. The most consistently successful businesses maintain a focus on customers and service standards and are always striving for improvement in both areas.

So, what are some of the most important features of quality customer service?

Quick response to problems

When a business is effectively focused on its customers and high standards, business owners, managers and staff need to promptly address and respond to problems.

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6 Rags-to-Riches Millionaires PDF Print E-mail
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by Andrea N. Browne, John Miley, Susannah Snider and Michael Stratford

From Oprah Winfrey to Steve Jobs to J.K. Rowling, entrepreneurial success stories are the stuff from which American dreams are made. Much like these famous names, the six self-made millionaires we're profiling have one thing in common: Thanks to hard work, determination and sound advice from mentors, friends and family, they've been able to build thriving businesses from the ground up.

The rise to the top can be bumpy. In fact, some of the entrepreneurs we talked to were homeless during the early years of their companies.

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How to Use Intention to Experience a Desired Change PDF Print E-mail
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by Nicholas Powiull

All things through the observation of your life will change eventually, since everything is temporary. The only thing in life that is guaranteed, is that change will happen in time. Think on this deeply and you will see that change is the only consistent.

Everything you perceive is what you are paying attention to. Paying attention creates intention. Every intention is directed by attention. The more attention you pay, the more intention directs the manifestation of your focus. Not because a change is happening around you, but because a change happens from consciousness and is directed through the act of focus.

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Looking For Peace in Troubled Times? PDF Print E-mail

By Christopher Foster

Looking for peace and sanity in difficult times?

The answer may be simpler – and closer – than you think.

Be Kind!

Some think it’s a sign of weakness. But having a kindly attitude toward others and toward life isn’t weak. It’s a sign of strength, because only the strong can be gentle.

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8 Destructive Thinking Patterns and How to Change Them PDF Print E-mail

By Steven Aitchison

It can be extremely difficult to focus on the good when, seemingly, bad things are happening in your life. However you can train your mind to focus on the good things in your life rather than dwelling on the bad. No it’s not one of those positive thinking articles that you’ve read all over the web and are sick and tired of. This is about changing the way you think, changing your thinking pattern.

Do you use any of these thinking patterns in your day to day life?

8 limiting patterns of thinking

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